Trust Portal

Salesloft's updated ISO/IEC 27001 certificate, which now includes ISO/IEC 27701 certification, as well as the respective Statements of Applicability, are now available in the Salesloft+Drift Trust Portal. Please note that both the 27001 and 27701 certifications are applicable to the Salesloft and Drift platforms. To review the certificate and SoA documents, please visit the Salesloft+Drift Trust Portal at https://trust.salesloft.com

The 2024 Salesloft SOC 2 Type 2 report has been published in the Salesloft Trust Portal in the SOC 2 Reports section. The ISO/IEC 27001 and 27701 certifications are currently under review in our auditors' quality-control process, and we anticipate receiving and publishing the certificate within the next week.

The 2024 Drift SOC 2 Type 2 report has been published and is available in the Salesloft Trust Portal. The 2024 Salesloft SOC 2 Type 2 Report is currently going through the auditor's quality-control process.

Salesloft was not impacted by the recent outage of Microsoft systems caused by CrowdStrike. Salesloft employs endpoint detection and response (EDR) for protection of its systems and data but does not use CrowdStrike for this purpose. Salesloft also does not use Microsoft operating systems for critical servers or endpoints. For any questions regarding this issue, please contact support@salesloft.com.

The Salesloft+Drift Security Team has been monitoring reports of breaches of Snowflake data. All of the intelligence our team has seen indicates that there has not been a breach of the Snowflake platform but rather multiple instances of successful credential-stuffing attacks against individual Snowflake user accounts that were required to use only basic password authentication. Salesloft/Drift user access to Snowflake requires authentication through the company’s IdP/SSO solution, which enforces multi-factor authentication (MFA). Even though there have been no reports or indications of attacks on Salesloft/Drift user accounts for Snowflake, and the likelihood of a successful compromise of one of our accounts is very low due to the use of MFA, the Salesloft Information Security Team initiated an investigation and confirmed that there is no indication that any Salesloft/Drift accounts have been attacked or compromised. For the avoidance of doubt, there has been no impact on the security of any Salesloft/Drift user accounts or the data that Salesloft/Drift stores and processes in Snowflake.